Amextravel
Originally a courier company, American Express has always placed traveler safety, value and convenience at the center of its business. Now recognized as the world's largest travel management company, American Express launched its traveler program in 1915. Since the 1950s, companies and international organizations have relied on its global network of travel agencies. Today, American Express operates nearly 3,000 travel service locations in more than 140 countries and territories around the world. The company achieved a global travel business volume of $21.5 billion in 2009.
In France, organized into market segments - National Accounts, National Key Accounts, Multinationals, Global, Public Sector & Administrations, - American Express Business Travel today has a network consisting of:
■ 53 points of sale including:
- 11 virtual platforms - business platforms unifying the systems, telecommunications of its sites and allowing the sharing of data
11 virtual platforms - business platforms unifying the systems and telecommunications of its sites and enabling the sharing of data and resources.
- 42 implants (sales outlets dedicated to a client company and located on its own premises), while relying, in a complementary manner, on its network of local partner agencies created, in France, in 2008.
The offices are open from 8:30 am to 6:30 pm. Outside these hours, a 24-hour service (aXcess 24h/24) responds to travel requests.
A tradition of innovation at the service of travelers.
Since its inception, American Express has created not only tools, but also state-of-the-art technology for travel. American Express solutions have kept pace with changes in society, travel patterns and business encounters, and have been supported by the development of new information and communication technologies.
American Express has always strived to provide its clients with first-class service, offering them comprehensive offline and online solutions that cover the entire business travel organization and processing chain - from traveler assistance, to services for purchasing managers, to numerous consulting assignments for companies aimed at optimizing the investment represented by the business travel budget.
The strength and quality of American Express consulting - and its ability to implement it with the right resources - is a major differentiator from other business travel companies. This systematic consulting approach applies to all companies that consult American Express, whether they are already customers or not, regardless of their size or their local and global coverage. To this end, American Express Business Travel has created a dedicated "Advisory Services" department divided into three main areas of expertise: Consulting, Corporate Meetings and Events (CMS) and Business Development.
The services offered by American Express Business Travel to its clients include the reservation of services (air, train and boat tickets, hotel and car rental reservations, etc.), the management of expenses, the definition and implementation of travel policies and negotiations with suppliers. They also offer the organization of group travel and seminars, VIP service, monitoring, assistance, security of company employees worldwide, as well as more detailed information such as management reports, data capture, analysis and evaluation for those responsible for company travel budgets.
Among the key solutions that American Express offers its customers to help them save money, optimize their travel processing and management processes, and provide expertise in support, security and green travel are
- A range of customizable online booking solutions available to travelers to ensure compliance with travel policy and guarantee the use of agreements negotiated with the company's preferred suppliers, while promoting traveler autonomy
- Control tools, before and after departure: booking control and validation tools (Pre-Trip Auditor), statistics and reporting tools (Portofolio/Email, aXis@work, @work pre-travel)
- A range of tools and services to control traveler safety: an application that locates travelers (TrackPoint), a complete repatriation insurance offer, and information tools (Travel Alert, Info Point)
- Mobility solutions and alternatives to travel: A new mobile solution to accompany travellers on their journeys (MobileXtend), a telepresence and videoconference room reservation service (Virtual Meeting eXpert)
- An environmental approach: American Express provides companies with the tools and advice they need to implement a travel policy that complies with new regulations (ADEME, etc.) as well as aspirations in terms of ecological footprint, sustainable development and environmentally responsible behavior.
For more information, please visit the following websites:
https://www.amexglobalbusinesstravel.com/fr/
http://www.americanexpress.fr/presse
